Frequently asked questions
By Jamie · Last reviewed
Independent community spreadsheet. Not operated by or affiliated with JoyaGoo. Links to JoyaGoo carry our invite code. If you register and order through them, JoyaGoo pays us a commission at no extra cost to you.
What is this site?
An independent, community-run spreadsheet of products you can buy through the shopping agent JoyaGoo. It is not operated by or affiliated with JoyaGoo. We do not sell anything ourselves.
How do I order a find through JoyaGoo?
Create a JoyaGoo account, open a find with "Open on JoyaGoo", choose size and colour, and pay JoyaGoo. JoyaGoo buys the item from the seller, receives it in its warehouse in China, sends you QC photos, and ships it to you once you choose a shipping line.
Is the price in the spreadsheet what I pay in the end?
No. It is the seller's listing price at the time the find was added. JoyaGoo's charges, domestic shipping in China, international shipping and import taxes come on top. Prices can also have changed since.
Are the photos in the spreadsheet QC photos?
No. The spreadsheet shows the sellers' own photos. QC photos are taken by JoyaGoo's warehouse once your item has arrived, and you see them in your JoyaGoo account. Check them before you ship.
What does JoyaGoo charge, and how can I pay?
Service charges, shipping prices and payment methods are set by JoyaGoo and change over time. Check them at checkout in your JoyaGoo account; we do not quote numbers we cannot keep up to date.
What does shipping to Germany or the EU cost in taxes?
Germany charges 19 % import VAT on the value of the goods plus shipping plus duty. Since 1 July 2026 the EU charges a fixed €3 customs duty per product category on small parcels under €150, and the EU announced an additional handling fee per parcel from 1 November 2026, whose amount is set separately; check zoll.de for the current figure.
Are there JoyaGoo coupons?
As of 12 October 2026, JoyaGoo shows this offer for new accounts: ¥1,200 coupon pack for new accounts. JoyaGoo shows "New users sign up to get a 1200CNY coupon pack" in its registration dialog. The pack is a set of shipping/service vouchers with minimum-spend tiers, not cash. There is no code to enter; the vouchers are added to new accounts. We do not publish codes we cannot see on joyagoo.com.
Is JoyaGoo legit?
JoyaGoo is a working shopping agent that buyers report receiving parcels from. It has been public since March 2025, is based in China and we cannot see who runs it. Start with a small order and do not keep a large balance in the account.
Are the products original branded goods?
Many finds are replicas of branded goods. Importing counterfeits can be illegal where you live, and customs can seize them even for private use. We do not check authenticity.
What does "Sponsored" mean on a row?
The seller paid for a higher placement in the spreadsheet. It says nothing about quality.
How does this site make money?
Links to JoyaGoo carry our invite code, so JoyaGoo pays us a commission when you register and order through them, at no extra cost to you. Sellers can also pay for "Sponsored" placements.
Can you help with my JoyaGoo order?
No. We have no access to JoyaGoo accounts or orders. Please contact JoyaGoo support from your account.
A link is dead. What can I do?
Report it with the dead-link form or by email to [email protected]. Sellers often remove or change listings.